Do you need to make a complaint?

Do you need to make a complaint?

How to make a complaint?

  1. Complaints from people using our Services: Download our Customer Complaints Policy.
  2. Complaints about our Fundraising: Please visit our Feedback & Complaints page.
  3. Complaints from members of the public: Send an email to info@focusireland.ie. These emails are monitored regularly and responded to in due course.

 

We are driven by the fundamental belief that homelessness is wrong. Wrong because it is a failure of society that creates victims out of ordinary people and robs them of their potential. Wrong because it can be prevented, it can be solved but is allowed to continue and in doing so, undermines society.

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