Focus Ireland is committed to regular evaluations of its work and services. Evaluations help us to assess the quality and effectiveness of our work. The services we provide have continually been adapted to suit the changing needs of our customers and to provide the best possible services.
Customer Satisfaction Survey 2020/21
This report marks the completion of Phase 3 of our monitoring and evaluation program which explored levels of satisfaction amongst customers across a wide range of services, and most of the regions that we work in. This report follows on from Phases 1 and 2 which examined levels of tenancy sustainment and levels of satisfaction amongst our long-term housing customers respectively. We undertook this evaluation to understand our customers’ experiences, find out what we were doing well as an organisation, and the areas and services that we needed to improve.
Housing Rights & Homelessness: lessons from a pro bono partnership
This report details an innovative housing law clinic operated from the Focus Ireland service in Temple Bar. The housing law clinic is a partnership between Focus Ireland, A&L Goodbody, and Mercy Law Resource Centre which was supported and facilitated by the Public Interest Law Alliance. It consists of legal advice given at weekly clinics and follow up legal representation.
An Evaluation of the North Tipperary Intensive Tenancy Sustainment Service
This report provides an evaluation of the North Tipperary Intensive Tenancy Support Service, which was a key element of the Mid West Service Improvement Programme (2018–2020).
Limerick Youth Housing Project Evaluation
The innovative housing project is a collaboration between Focus Ireland, Tusla and Limerick City and Council, with the aim of providing homes for vulnerable young people along with vital support to help them sustain their tenancies as they make the transition into adulthood. The independent evaluation was carried out by Eilis Lawlor & Niamh Bowen from the UK based 'Just Economics.'
Results of Pilot Project to prevent family homelessness in Dublin 15
In June 2016, Focus Ireland launched a targeted pilot prevention project in Dublin 15. The campaign aimed to identify the most effective way to reach at-risk families and the appropriate interventions needed to prevent them becoming homeless. The pilot was designed to track outcomes so that key lessons could be shared.
Financial Savings Review of ‘My Home My Choice’ Project
Focus Ireland’s ‘My Home, My Choice’ project – a project funded by Genio – was established in 2012. It supports individuals with a diagnosed mental health diagnosis and who are recognised as having a housing need by their local authority. Focus Ireland commissioned independent research consultancy Quality Matters to conduct a financial savings review of ‘My Home, My Choice’ project.
Support to Live Independently (SLÍ) Evaluation
The Support to Live Independently (SLÍ) initiative is a visiting support service to those with low or moderate needs who have secured independent accommodation after leaving homeless services. The aims of the scheme are to support homeless people to move on from homelessness to living independently, and to assist with reintegration into the local community.
Service Evaluation of Focus Ireland Long-Term Supported Housing
This service evaluation of Focus Ireland's Long-Term Supported Housing was conducted by the Centre for Housing Policy, University of York. The scope of the evaluation focuses on tenants residing in all congregate and clustered long-term supported housing run by Focus Ireland.
Focus Ireland Advice and Information Evaluation
This evaluation of Focus Ireland's Advice and Information services sought to capture the activities, process and outcomes of the services. It is believed that the provision of information, advice and personal advocacy has a key role to play in preventing and resolving homelessness. This study seeks to evaluate the operational workings and effectiveness of Focus Ireland's advice and information services across the country.
Evaluation of Focus Ireland’s Therapeutic Service
Focus Ireland’s therapeutic service provides psychotherapeutic intervention, clinical assessment, behaviour modification and psycho-education to Focus Ireland customers. This was set up with a view of establishing a Psychologically Informed Environment (PIE) to support customers. This mixed-methods evaluation conducted by Dr Mark Ward (Trinity College Dublin) incorporated the views of all stakeholders of the service, including importantly, Focus Ireland customers themselves.
Prison In-reach Evaluation Cork
In 2008, the Prison In-Reach services were set up in Cork and Limerick Prison with funding secured by the IPS from the Dormant Accounts Funds and Pobal. This report provides an evaluation of the Cork Prison In-Reach Project. The evaluation covers the pilot period of the service, from July 2009 to July 2011.
Feasibility Study on a Social Rentals Initiative in Dublin
The aim of this study is to examine the feasibility of establishing an Social Rental Agencies (SRA) in Dublin that rent properties from the private rented sector and sub-let them to vulnerable and marginalised households with support needs. Another important objective of the study is to examine the impact, outputs and outcomes of the Cork Rentals and Housing Support Partnership for the households and four organisations participating in this initiative.
An Evaluation of the LEAP Programme
This was a one-year Focus Ireland programme funded by the Labour Market Activation Fund. The aim of LEAP was to meet the learning needs of 45 low-skilled and long-term unemployed individuals in the Dublin area, who were previously homeless or at risk of homelessness, and who were deemed ready to progress to training and employment, in order to provide them with the skills required...
Waterford Community Preventative Service Pilot Evaluation Report
This report presents the findings of an evaluation of the Waterford Community Preventative Service (CPS) Pilot programme. The report outlines the service itself, identifies stakeholders’ views on effectiveness, highlights the strengths of the programme and areas of potential improvement, and makes recommendations on the future direction of the service.