Current Volunteering Roles

Current Volunteering Roles

Do you have 4hours/4 days/4 months of your time to give? Whatever your schedule, you can make a difference

Short Term Volunteering

There are plenty of ways that you can help support our fundraising events! Every effort you make will raise funds to help make an incredible difference to the lives of people who are homeless in Ireland.

Organise A Fundraising Event

Why not rally your friends and family together to organise your own fundraising event, download a copy of our Community Fundraising Guide which is full of ideas and information to help you.
For further information and discuss how you can show your support contact Elizabeth on events@focusireland.ie or call 01 881 5900

Long Term Volunteering

There are a variety of different ways to get involved from one day events, to full time, year-long volunteering on our Community Service Volunteer programme.

Volunteer Form to Download

Apply Now

Complete and return form to:

HR Dept, Focus Ireland, 9-12 High St, Christchurch, Dublin 8

Or email to: volunteer@focusireland.ie

 

SHOP ASSISTANT (DUBLIN, CORK, KILDARE & WATERFORD)

Location: Malahide, Dublin – Douglas, Cork – Naas, Kildare – Waterford

Reporting to: Shop Manager

Duration: 12 months

Time Commitment: 4+ flexible to suit volunteer over 7 day rota.

Role Description
The purpose of the Focus Ireland Retail Service is to raise awareness and fundraise for Focus Ireland services, and to engage with the community through donations and volunteering.
The Shop Assistant will assist the Shop Manager to provide a high quality retail service, and assist with the daily running and operation of the Focus Ireland Shop. They will adhere to the standards of best practice in retail management and will be a professional ambassador for the organisation.
Key Responsibilities
1) To aid and support the Shop Manager and Assistant Manager in the daily running and operation of the Focus Ireland Beloved Shop.
2) To ensure that the shop premises are clean and tidy at all times.
3) To present merchandise in an attractive and presentable manner.
4) To maintain stock generation, thank donors for goods, sort donated goods, clean & steam goods and price items for sale.
5) To assist the Shop Manager and Assistant Manager in the rotation of stock with the charity’s other shops (if required).
6) To act as an ambassador for Focus Ireland services, through communicating information about the services, advocacy campaigns and fundraising initiatives.
7)To assist the Shop Manager and Assistant Manager in ensuring that all administrative and financial procedures are followed including banking, cash register reconciliation, weekly returns and attendance records.
8) To adhere to the agreed policies, procedures and protocols within the shop as directed by the Shop Manager and Assistant Manager.
9) To adhere to the agreed policies, procedures and protocols within the shop as directed by the Shop Manager and Assistant Manager.
10) Work within the framework of the overall objectives of Focus Ireland.
11) To participate in relevant training and development courses as agreed with the Shop Manager.
12) To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative.
13) Any other duties which are consistent with the duties and responsibilities of the role, as directed by the Shop Manager.
14) To ensure that an excellent standard of customer care is provided to visitors to the shop, thus encouraging people to continue to support the work of Focus Ireland on an ongoing basis.

The Person
1) Previous retail experience would be desirable, although not essential.
2) Excellent customer care skills.
3) Reliable and trustworthy.
4) Good numeracy skills, desirable to have some cash handling experience.
5) Commitment to the highest level of service.
6) Respect for others.
7) Good awareness of health and safety.
8) Excellent communication skills.
9) Excellent communication skills.

Training
Full in-house training will be provided.

COFFEE SHOP VOLUNTEER

Location: Coffee Shop,Eustace St, Dublin 2

Reporting to: Project Leader

Duration: 12 months

Time Commitment: One day per week between Monday to Friday, flexible to suit the volunteer, for 5 hours between 11am and 4pm.

Role Description

Focus Ireland’s Coffee Shop in Eustace Street in Temple Bar is open week days from 10.30am-3.30pm and weekends11.30am – 3.30pm, providing quality, and affordable meals for homeless adults, families and children, in a safe and warm environment. Over 55,000 hot meals were served in 2014.

The Coffee Shop is also an Advice and Information service and our experience indicates that early access to Advice and Information is crucial in preventing homelessness and supporting people out of homelessness. Our Advice & Information offers advice and support around accessing short-term and permanent housing, addiction related issues and accessing health and finance services. We also provide a link to Community Welfare Officers and other services.

The role of the volunteer will involve supporting the Coffee Shop Project Worker staff to attend to our customers who need priority support. It will also involve working on the floor and interacting with customers in the Coffee Shop – creating a welcoming and safe environment.

Duties & Responsibilities:

  1. To undertake an active role on the Coffee Shop floor with the support and supervision of the full time staff members, monitoring behaviour, interacting with customers and ensuring the busy flow of the Coffee Shop service is maintained.
  1. To be responsible for any case notes or reporting that may be required and to read team meeting minutes.
  1. Ensure to be kept informed of relevant updates in the service by checking email on a weekly basis when in the Coffee Shop and linking in with the Volunteer Supervisor.
  1. Work within the framework of the overall objectives of Focus Ireland.
  1. To engage in supervision sessions on a regular basis with the Volunteer Supervisor.
  1. To participate in relevant training and development courses as agreed with your Volunteer Supervisor.
  1. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Volunteer Supervisor.
  1. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative

The Person:  The successful candidate would posses the following

  • Third level qualification in the Social Care or Social Science area
  • Some experience volunteering or doing a placement with marginalised or vulnerable people
  • Commitment to the Highest Level of Service
  • Respect for others
  • Good awareness of health and safety procedures
  • Proficiency in IT (email and Word)

COFFEE SHOP DATABASE VOLUNTEER

Location: Coffee Shop, 15 Eustace St, Dublin 2

Reporting to: Project Leader

Duration: 12 months

Time Commitment: 5 – 25 hours p/week, flexible to suit volunteer over 7 day rota.

Role Description
The Coffee Shop team’s main duty is to provide a safe and welcoming environment, which facilitates social inclusion and enables customers to become involved in service. 
The volunteer will support the Coffee Shop team by ensuring accurate & timely entry of data from the Open Access service onto the Focus Ireland PASS system and local recording systems
Key Responsibilities
Work within the framework of the overall objectives of Focus Ireland
2. To engage in supervision sessions on a regular basis with the Volunteer Supervisor
3. To participate in relevant training and development courses as agreed with your Volunteer Supervisor
4. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Volunteer Supervisor
5. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or      Health & Safety Representative
6. To data input daily statistics using the PASS homeless services management system and local recording systems
7. To ensure prompt and timely inputting of project statistics
8. To liaise with team regarding prompt delivery of daily stats
9. To liaise with teams regarding missing, inaccurate or duplicated logbook records

The Person
The successful candidate would posses the following
 Commitment to the Highest Level of Service
 Respect for others
 Good awareness of health and safety procedures
 Excellent typing and keyboard skills
 Good interpersonal skills
 Ability to work under pressure
 Previous administrative experience
 Proficiency in the use of Databases

Desirable criteria:
 Skilled in the use of Microsoft Packages
 Experience of working in the voluntary sector

STANHOPE GREEN & GEORGE'S HILL WEEKDAY VOLUNTEER

Location: Stanhope Green, Stanhope Street, Dublin 7 or Georges Hill, Halston Street, Dublin 7.

Reporting to: Project Leader

Duration: 12 months

Time Commitment: 5 – 25 hours p/week, flexible to suit volunteer over 7 day rota.

Role Description
Focus Ireland provide a long-term supported housing in Stanhope Green and Georges Hill, targeting single people, families and couples who have identified support needs. Our long-term housing supports people who are in vulnerable situations or living with issues such as mental health or other health difficulties, and who may not be able to sustain their tenancy in their own home without this housing support.
Another service delivered in the same location is the In-reach Housing – Stanhope Green which works in tandem with our Prison In-Reach Case Management Service, providing a 6-month short-term accommodation programme to men who have high-support needs, are coming out of prison, are homeless, or at risk of homelessness.
The Stanhope Green/Georges Hill Weekday Volunteer is to provide additional support to customers and staff in this service as per the duties below.

Duties & Responsibilities:

  1. To work one to one with tenants towards objectives identified by, and under the guidance of, staff.
  2. To provide practical support such as going to the shops for residents who are unable to get to the shops etc.
  3. To provide company and assistance to residents attending routine appointments offsite such as hospital appointments etc.
  4. To accompany residents with errands where required in the local area or else run the errand for them
  5. To call to identified tenants in their home for social visits, where loneliness or social isolation may have been identified
  6. To assist with basic form filling and enquiries for tenants
  7. To participate and engage in coffee mornings and events with tenants, to develop and engage in group activities
  8. Work within the framework of the overall objectives of Focus Ireland.
  9. To engage in supervision sessions on a regular basis with the Volunteer Supervisor.
  10. To participate in relevant training and development courses as agreed with your Volunteer Supervisor.
  11. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Volunteer Supervisor.
  12. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your Volunteer Supervisor or the duty Project Worker.

The Person:

The successful candidate would possess the following

  • Commitment to the Highest Level of Service
    • Respect for others
    • Good awareness of health and safety procedures
    • Have completed at least Basic First Aid Training
    • Background knowledge / understanding of the issues affecting Focus Ireland clients
    • Motivated
    • Strong interpersonal skills
    • Strong communication skills
    • Relevant Qualification is desirable in Social Care / Social Science / Psychology etc

Benefits of volunteering:
• TCI Auxiliary Training
• Child Protection Auxiliary Training
• Regular supervision

HOSPITAL IN REACH VOLUNTEER

Location: Parkgate Hall, Parkgate Street, Dublin 8

Reporting to: Volunteer Supervisor

Duration: 12 months

Time Commitment: 2-3 days per week (preferably same days each week)

Primary Purpose of role:

To assist with administrative duties of the Hospital In Reach service

Duties & Responsibilities:

  1. To assist with the administrative duties attached to the Hospital In Reach service.
  2. To assist with providing monthly reports to line management
  3. Work within the framework of the overall objectives of Focus Ireland.
  4. To engage in supervision sessions on a regular basis with the Volunteer Supervisor.
  5. To participate in relevant training and development courses as agreed with your Volunteer Supervisor.
  6. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Volunteer Supervisor.
  7. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative

The Person:  The successful candidate would possess the following

  • Excellence in Excel and Word
  • Proficient IT skills
  • Administrative Experience
  • Commitment to the Highest Level of Service
  • Respect for others
  • Good awareness of health and safety procedures•

FACILITIES BILLS PROCESSING VOLUNTEER

Location: Stanhope Green, Stanhope Street, Dublin 7

Reporting to: Volunteer Supervisor

Duration: 12 months

Time Commitment: 6 hours per week, flexible to suit volunteer, between Mon-Fri, 8am-8pm

Primary Purpose of role:

Stanhope Green is a residential service for people who have been identified as needing long term supported housing. Stanhope Green is being redeveloped at present to larger one bed apartments which will result in 52 premises that will require meter readings monthly. As part of the refurbishment, there will be a new heating and facilities system put in place which will require the introduction of a new billing system for the current residents. This is a large project that would require the input of experienced finance professionals to lend expertise to introduce and pilot a new system to include monitoring and invoicing, and also training of administrative staff in services.

Duties & Responsibilities

  1. Work within the framework of the overall objectives of Focus Ireland.
  1. To read meters in premises monthly and accurately record readings
  1. To process monthly invoices for residents
  1. Record keeping: To develop a system of tracking invoices and payments received
  1. To report on monthly outstanding payments due
  1. Sharing the invoice system with staff members and ensuring a good handover of the system is in place. All staff will need to know how to access the system
  1. To interact with customers in a respectful and appropriate manner should the residents be in the premises when the volunteer is taking the reading (always accompanied by a member of staff).
  1. To engage in supervision sessions on a regular basis with the Volunteer Supervisor.
  1. To participate in relevant training and development courses as agreed with your Volunteer Supervisor.
  1. To undertake such other duties as might be reasonably assigned from time to time in consultation with the Volunteer Supervisor.
  1. To be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your line manager or Health & Safety Representative

The Person:  The successful candidate would posses the following

  • Numeracy skills
  • Accuracy – attention to detail
  • Finance / Accounts experience
  • Commitment to the Highest Level of Service
  • Awareness and understanding of the need for confidentiality
  • Excellent communication skills
  • Respect for others
  • Reliable
  • Good awareness of health and safety procedures
  • In a position to commit to seeing through the introduction and implementation of the new system with a view to it being passed on to other team members thereafter

EDUCATION MATTERS TUTOR (DUBLIN, LIMERICK, WATERFORD & SLIGO)

Time commitment: 12 months

Hours per week: 3 hours flexible to suit volunteer and service This entails a 1 to 1 session of an hour to an hour and a half and travel time to and from the venue]

Location: Dublin, Waterford, Sligo and Limerick. Location will be flexible to suit the volunteer and service delivery.

Overview:

Focus Ireland provide a number of services for families at risk and/or experiencing homelessness nationally. Focus Ireland offer a range of childcare, after-schools and education and training services. Educational attainment and attendance at school are recognized as key priorities for children of families who are homeless and/or at risk.

Focus Ireland recognizes that many of the families we engage in services are struggling with addiction, mental health issues, lack of parental educational attainment, poor parenting skills, neglect and trauma. Being homeless can be understood as a trauma in itself. Many families have also experienced degrees of transience and this is disruptive to maintaining schools and learning often perpetrated by trauma. Our experience, supported by research has shown us that the loss of one’s home, the loss of safety, predictability and control that living in homeless services and/or in fear of becoming homeless, can serve to perpetuate original trauma and the associated difficulties. The interpersonal difficulties that result may manifest as a fundamental distrust of others and serve to isolate them. These interpersonal or attachment difficulties can be passed down from generation to generation, meaning a legacy of trauma is passed down which can serve to make future generations more vulnerable to homelessness.

In Ireland, a child’s life chances are still disproportionately affected by their family’s social and economic position in Irish society, limiting their potential and their ability to find their way out of poverty. As a result, disadvantaged children still face stark inequalities of opportunities and outcomes in education. They are more likely to have difficulties in areas such as literacy and numeracy, to leave school early and they are far less likely to progress to university or other higher education options. In fact, almost one in six young people continues to leave school every year without completing the Leaving Certificate. When the education system fails a child and they leave school early it affects all aspects of their future life – including employment opportunities, health and risk of involvement in crime and becoming homeless in adult life.

In our experience many children accessing our crisis services have dropped out of school or have poor school attendance meaning they have limited access to the additional supports available through the schools systems. Often there is difficulty in addressing the child’s emotional and behavioral problems which are also outside the remit of many education related support services. The parents’jjj ability to support the child’s attendance and learning may present challenges in terms of their own stability and literacy.

Education is crucial for children’s self-esteem and development. It is a proven route out of poverty; a path through which children can see what is possible for them and that can help them to reach their full potential. Education matters because it is intrinsically valuable, allowing children and young people to develop intellectually and socially. It also matters because, in Ireland, as in many other countries, education is a powerful predictor of adult life chances. Inequality in education means that some children do not reach their potential because their opportunities are limited before they begin.

Purpose of volunteer role:

To deliver one to one and group tuition to children and teenagers in roll out of the Education Matters programme.

Provide curricular supports based on the needs of the children and young people.

To provide English language and literacy supports

To support learning and self-esteem of individual young people and groups

To enhance the ability of the children from each service to complete school through academic support specifically through the following programmes:

  • One to one teaching support in one or more of the following: Catch-up support: a programme for young people with repeated or prolonged absences; Specific Subject Support; Literacy Support; Transition to Secondary Support: Study Skills; Homework Support The main aim is to motivate pupils so that disillusionment and a sense of failure are not experienced
  • Family Literacy programme: To improve the literacy levels of the whole family.
  • Positive behaviour support: to improve behaviour, increase attendance and punctuality

Volunteer duties:

  • To support the coordinator in the development and roll out of the Education Matters programme through desk based research and active service delivery to assist Focus Ireland’s childcare, after-schools, training and education services. These services include:
  • National Family Case Management Service. This service includes childcare and family support programmes.
  • Aylward Green Supported Temporary Accommodation, this includes a children’s centre, after-schools club and childcare and family support programmes.
  • Tenancy Support and Sustainment services based in Limerick, Waterford, Sligo, and Dublin.
  • Preparation for Education, Training and Employment (P.E.T.E.) services based in Waterford, Limerick and Dublin.

Criteria:

  • A relevant third level teaching qualification
  • Desirable to have experience in a teaching role or mentoring background
  • Commitment to the Highest Level of Service
  • Respect for Others
  • Good awareness of Health and Safety
  • Special Needs Assistance training beneficial
  • Good knowledge of multiple Leaving and Junior Certificate level subjects
  • Ability to engage with children who might present with challenging behaviour or lack of motivation
  • Experience in developing plans and structures for young people with educational development needs

Supports provided:

  • There will be regular supervision with the volunteer supervisor
  • On the job training will be provided in anger management, mental health and family work
  • Integration into the team
  • Recognition for voluntary contribution

Reasonable out of pocket expenses reimbursed

VOLUNTEER BEFRIENDER

Location:                                Dundalk          

Reporting to:                         Befriending Service Coordinator

Primary Purpose:

To provide a befriending service to people who have recently settled into a new

home and community after a period of homelessness or people who are at risk of

homelessness.  The aim of the service is to reduce social isolation of service users

by assisting them to have social contact, explore interests and integrate into

appropriate activities.

Key Responsibilities:

  1. Establish a professional befriending relationship with assigned customers of Focus Ireland.
  1. Meet with assigned customers as agreed with Befriending Coordinator
  1. Support customers in identifying and participating in activities/pastimes of interest to him/her
  1. Report to Coordinator immediately after each meeting with service user.
  1. Attend and participate in quarterly supervision and support with fellow Befrienders and Coordinator(s)
  1. Attend and participate in the Befriending training programme

7. Maintain and submit record of befriending sessions to Coordinator monthly

  1. Adhere to role contract
  1. Participate in any evaluation of the Befriending Service
  1. Comply with relevant Focus Ireland policies and procedures as outlined for example Confidentiality Policy, Child Protection Policy, Health and Safety
  1. Inform Coordinator(s) of any issues of concern arising from befriending
  1. Work with a client-centred approach, encouraging autonomy and independence.

Time Requirement : 1 hour per week (Mon-Fri, 9-5) for a minimum of 6 months. This is subject to continuous review

Criteria

  1. Ability to interact sensitively, manage and build strong / supportive working relationships
  1. Good communication and listening skills.
  1. Friendly, sensitive and courteous
  1. Reliable and punctual
  1. Non judgemental/accepting attitude
  1. Tactful and tolerant
  1. Self managing and proactive with the ability to plan and organise own workloads
  1. Ability to give individual attention and support to the befriendee
  1. Willing to commit to a 6 month programme